Chamber Team

Find out more about your dedicated Chamber Team below:

Richard Sheehan

Chief Executive


Richard is Chief Executive of Shropshire Chamber of Commerce who sits on and reports directly to the Chambers Board of Directors. Richards role is very varied working both behind the scenes to ensure the Chamber is fully integrated with relevant public sector bodies as well as in a public facing role promoting and building the Chamber. As a Shropshire lad Richard has a strong bond to the county and a solid understanding of what is a very diverse county. Richard’s career prior to the Chamber was in the automotive industry where he held many senior and directorship positions. Richard is huge supporter of Shrewsbury Town FC and has a true passion for playing golf.

Email Richard:

Telephone: 01952 208200

Gail Jennings

Executive Assistant

Gail joined Shropshire Chamber of Commerce in September 2014 following the birth of her 2nd child looking for a new challenge and change of pace.

Prior to joining us Gail had been a Communications Operator for 12 years at West Mercia Police dealing with 999 calls and co-ordinating the deployment of Police Officers and Police Staff, liaising with other emergency services and agencies. Where Teamwork, flexibility and multitasking were essential skills.

She also previously worked for Telewest Communications (now Virgin Media) within their Network Operations centre co-ordinating UK wide engineer response for high level faults that she and other staff were unable to fix remotely. She also looked after key corporate clients and was liaison between the Network Operations Centre and Telewest’s Directors updating them on major faults often waking them in the middle of the night. She holds numerous Marconi and Nortel telecoms and data training certificates.

Prior to this she held similar roles within British Gas and was the Functions administrator for 11th Viscount Cobham at Hagley Hall hosting a wide range of events from Weddings, Charity events, Product launches and a state dinner for 30 foreign office dignitaries.

Email Gail:

Telephone: 01952 208200

Will Strachan

Finance Manager

Will is responsible for everything finance related at Shropshire Chamber. Will joined the Chamber in February 2016 and previously worked in finance for multi-national and private companies in the vehicle hire and drinks business sectors. He also supports the Export Documentation department.

Email Will:

Telephone: 01952 208235

Teresa Rowe

Head of Events

Teresa holds a BTEC National Diploma in Business and Finance and after college joining the Shropshire Star at just 18. She worked in Classified Advertising Dept covering customer service and sales giving her the ability to work under pressure and to deadlines. After 3 years at HQ, Teresa was transferred to Newport to take responsibility for the planning and design of the Newport and Market Drayton Advertiser.

Teresa joined Shropshire Chamber in July 1999 as Customer Services Adviser, which covered a variety of administrative duties. Promoted first to Telesales Dept then to Membership Co-ordinator, responsible for all membership administration and events, this role also called on her previous marketing skills, as she became editor of the Chamber Business Matters magazine. In April 2010 Teresa was once again promoted, this time to Events Manager.In April 2013 she was also handed the responsibility of working closely with Shropshire Chamber Patrons, administering all events and forums on their behalf. However, the title does not truly reflect the wide range of duties Teresa covers for the Chamber, capitalising on her superb organisational and customer services skills, as well as her boundless enthusiasm.

Email Teresa:

Telephone: 01952 208218

Ruth Ross

Head of Skills and Retention

Ruth joined us in 2015, previously Managing Director of her own business for 20 years so fully understands the journey a business undertakes and the pitfalls and juggling act that an owner has to overcome.

As Head of Skills & Retention Ruth is responsible for the Training Programme Co-ordination, as well as the Customer Service journey for our members.

With a willingness to push the boundaries and to extend comfort zones, Ruth has been known to undertake various challenges for charity, including Tandem Sky Dives, Abseiling, 50 mile Long Mynd Walk. We look with anticipation what her next challenge will be…

Email Ruth:

Telephone: 01952 208200

Alison Gray

Head of Marketing

Alison has a professional career that spans thirty years in graphic design, advertising, marketing and events.

After 14 years at the Express and Star newspaper as a graphic designer, a number of years freelance and then 12 and a half years as Marketing Manager at Telford College, she finds herself at Shropshire Chamber, with whom she had worked in partnership on many campaigns and events through her previous role. She has achieved successful working partnerships and developed extensive links with a wide range of high profile employers and organisations nationally, regionally and locally.

She is proactive, creative and innovative, and likes to think outside the box and has experience in all areas of the marketing mix.

Alison is very much a team player and has great interpersonal skills – also a great sense of humour and never leaves home without it!

Not afraid of a challenge, Alison has taken part in a fire walk, zip line, sat in a priest hole for 8 hours, and cycled 80 miles all for good causes.

She loves music, dancing, singing, comedy and musicals and is a huge fan of coffee and cake!

Email Alison:

Telephone: 01952 208206

Ingrid Griffiths

Head of International Trade Documentation

Ingrid joined the Chamber March 2010 and is a fully qualified member of the Chamber’s export documentation team.

Being French, tri lingual, and having international business qualifications as well as experience working in the UK, in finance and accounting, makes Ingrid a very useful and versatile member of the team.

Email Ingrid:

Telephone: 01952 208220

Norman Rikunenko

International Trade Commercial Executive

Norman has worked in technical sales and project/account development with responsibility for sales growth and delivery through the management of distribution networks and direct sales.

He has worked in the Middle East, Central Asia, Africa and the Asia Pacific, where he was based in Singapore, Hong Kong and Kuala Lumpur.

Following extensive background in after sales and technical support, both in the UK and overseas, he went on to build over 20 years’ high level sales experience dealing with satellite communications, to the oil & gas and cash processing Industry.

Experience in dealing with turn-key and capital equipment sales to government and private sectors, working with clients to deliver to their specification and requirements.

As you can see he enjoys travel and the challenge of working overseas, so his experience is now put to good use by assisting Shropshire companies achieve their goals to grow their business overseas.


Sue Hartland

Credit Controller

Sue has been with the Chamber since June 2013 but has previously worked in a Finance/Credit Control environment for over 40 years.

Shropshire born and bred, Sue has a good knowledge of the local area and business community, having only worked in Telford she has been employed by many sectors from Local Government to Manufacturing.

Email Susan:

Telephone: 01952 208200

Rachel Owen

Membership Executive

Rachel has been with the Chamber since June 2010 and has worked in various departments, her knowledge of what the Chamber offers is immense. Rachel can navigate you through to highlight how we can help you best, to ensure that you get the greatest value out of your membership.

Rachel’s background is in front of house, sales, customer service and leisure management giving her the extensive knowledge required for her role.

Email Rachel:

Telephone: 01952 208201