Chamber Team

Find out more about your dedicated Chamber Team below:

Richard Sheehan

Chief Executive

Richard is Chief Executive of Shropshire Chamber of Commerce who sits on and reports directly to the Chambers Board of Directors. Richards role is very varied working both behind the scenes to ensure the Chamber is fully integrated with relevant public sector bodies as well as in a public facing role promoting and building the Chamber. As a Shropshire lad Richard has a strong bond to the county and a solid understanding of what is a very diverse county. Richard’s career prior to the Chamber was in the automotive industry where he held many senior and directorship positions. Richard is huge supporter of Shrewsbury Town FC and has a true passion for playing golf.


Gail Jennings

Executive Assistant

Gail joined Shropshire Chamber of Commerce in September 2014 following the birth of her 2nd child looking for a new challenge and change of pace.

Prior to joining us Gail had been a Communications Operator for 12 years at West Mercia Police dealing with 999 calls and co-ordinating the deployment of Police Officers and Police Staff, liaising with other emergency services and agencies. Where Teamwork, flexibility and multitasking were essential skills.

She also previously worked for Telewest Communications (now Virgin Media) within their Network Operations centre co-ordinating UK wide engineer response for high level faults that she and other staff were unable to fix remotely. She also looked after key corporate clients and was liaison between the Network Operations Centre and Telewest’s Directors updating them on major faults often waking them in the middle of the night. She holds numerous Marconi and Nortel telecoms and data training certificates.

Prior to this she held similar roles within British Gas and was the Functions administrator for 11th Viscount Cobham at Hagley Hall hosting a wide range of events from Weddings, Charity events, Product launches and a state dinner for 30 foreign office dignitaries.

Email Gail:

Telephone: 01952 208200

Marie Raybould

Head of Finance






Email Marie:

Telephone: 01952 208235


Teresa Rowe

Head of Events

Teresa holds a BTEC National Diploma in Business and Finance and after college joining the Shropshire Star at just 18. She worked in Classified Advertising Dept covering customer service and sales giving her the ability to work under pressure and to deadlines. After 3 years at HQ, Teresa was transferred to Newport to take responsibility for the planning and design of the Newport and Market Drayton Advertiser.

Teresa joined Shropshire Chamber in July 1999 as Customer Services Adviser, which covered a variety of administrative duties. Promoted first to Telesales Dept then to Membership Co-ordinator, responsible for all membership administration and events, this role also called on her previous marketing skills, as she became editor of the Chamber Business Matters magazine. In April 2010 Teresa was once again promoted, this time to Events Manager.In April 2013 she was also handed the responsibility of working closely with Shropshire Chamber Patrons, administering all events and forums on their behalf. However, the title does not truly reflect the wide range of duties Teresa covers for the Chamber, capitalising on her superb organisational and customer services skills, as well as her boundless enthusiasm.

Email Teresa:

Telephone: 01952 208218

Ruth Ross

Head of Skills and Retention

Ruth joined us in 2015, previously Managing Director of her own business for 20 years so fully understands the journey a business undertakes and the pitfalls and juggling act that an owner has to overcome.

As Head of Skills & Retention Ruth is responsible for the Training Programme Co-ordination, as well as the Customer Service journey for our members.

With a willingness to push the boundaries and to extend comfort zones, Ruth has been known to undertake various challenges for charity, including Tandem Sky Dives, Abseiling, 50 mile Long Mynd Walk. We look with anticipation what her next challenge will be…

Email Ruth:

Telephone: 01952 208200

Alison Gray

Head of Marketing

Alison has a professional career that spans thirty years in graphic design, advertising, marketing and events.

After 14 years at the Express and Star newspaper as a graphic designer, a number of years freelance and then 12 and a half years as Marketing Manager at Telford College, she finds herself at Shropshire Chamber, with whom she had worked in partnership on many campaigns and events through her previous role. She has achieved successful working partnerships and developed extensive links with a wide range of high profile employers and organisations nationally, regionally and locally.

She is proactive, creative and innovative, and likes to think outside the box and has experience in all areas of the marketing mix.

Alison is very much a team player and has great interpersonal skills – also a great sense of humour and never leaves home without it!

Not afraid of a challenge, Alison has taken part in a fire walk, zip line, sat in a priest hole for 8 hours, and cycled 80 miles all for good causes.

She loves music, dancing, singing, comedy and musicals and is a huge fan of coffee and cake!

Email Alison:

Telephone: 01952 208206

Ingrid Griffiths

Head of International Trade Documentation

Ingrid joined the Chamber March 2010 and is a fully qualified member of the Chamber’s export documentation team.

Being French, tri lingual, and having international business qualifications as well as experience working in the UK, in finance and accounting, makes Ingrid a very useful and versatile member of the team.

Email Ingrid:

Telephone: 01952 208220

Gillian Farrell

Head of Membership Recruitment 

Gillian has over 30 years working exclusively within corporate business settings on a national stage, as well as sales and operational management in a recruitment-focused role which saw her specialising in industries such as food processing and manufacturing.

Gillian is an avid skier who loves racing down snow-capped mountains and would love to crack black runs one day. She enjoys Latin American Dance and took part in a Strictly Come Dancing event in aid of Acorn’s Children’s charity with her Husband.

Email Gillian:

Telephone: 01952 208200

Rachel Owen

Marketing and Events Assistant

Rachel has been with the Chamber since June 2010 and has worked in various departments, Rachel’s background is in front of house, sales, customer service and leisure management.

Email Rachel:

Telephone: 01952 208201




Sue Hartland

Credit Controller

Sue has been with the Chamber since June 2013 but has previously worked in a Finance/Credit Control environment for over 40 years.

Shropshire born and bred, Sue has a good knowledge of the local area and business community, having only worked in Telford she has been employed by many sectors from Local Government to Manufacturing.

Email Susan:

Telephone: 01952 208200



Jordan Evans

Business Administrator Apprentice

Jordan joined Shropshire Chamber in July 2018 as an Apprentice Business Administrator, and assists in all of the departments. Jordan’s background is in retail and event experience, from weddings to festivals and gala dinners, she is always ready to help out when needed!

Jordan loves all things loud from cars to festivals, and being part of a local Shropshire motorcycle club gives her the ability to grab an adrenaline rush, as well as help to host two charity festivals a year.

Email Jordan:

Telephone: 01952 208200



Mia Carter

Membership Recruitment Executive






Email Mia:

Telephone: 01952 208200