UKSPF Managing Difficult Conversations 28th January 2025
| Event Date: | 28th January 2025 |
| Event Time: | 9:30am to 4:30pm |
| Event Location: |
Shrewsbury Town Football Club Croud Meadow, Oteley Road, Shrewsbury, Shropshire, SY2 6ST |
This fully funded course for Shropshire Council area SMEs (there really is no catch, it won't cost the business a thing if you meet the eligibility criteria) is designed to equip you with the knowledge, skills and essential tools and techniques to effectively manage difficult conversations with courage and confidence. A delicous buffet
You will learn how to overcome barriers and how to become more assertive in your approach. By mastering these skills and techniques, you will be more equipped to enhance your ability to communicate clearly, handle challenging situations, and build more productive relationships.
The course will include:
- The importance of confident and courageous communication.
- Identifying and overcoming barriers to difficult conversations.
- Techniques for delivering challenging conversations effectively.
- Understanding the impact of avoiding difficult conversations.
- Practical application of key coaching models to support courageous communication.
- Introduction of tools to enhance assertiveness.
- Adapting communication styles to different personalities for more effective conversations.
By the end of the session you will:
- Feel more confident, brave, and better equipped to tackle difficult conversations
- Have a range of resources and tools to support your development going forward
- Have a greater appreciation of the pros and cons of tackling difficult conversations
- Leave equipped with models and tools to support assertive and confident communication
Training forbusiness success