Team Upskilling Programme

This course not only meets professional needs to persuade and negotiate but also in one’s personal life, where these skills might be useful. It is designed to be enjoyable, as well as instructional and is full of highly interactive and stimulating exercises to illustrate each new learning point as it emerges. At the end of the course attendees will:

• Grow in confidence.
• Improve personal persuasion and negotiation skills.
• Understand theory and practice of persuasive techniques.
• Explore what makes a successful persuader and how to practise these skills.
• Get to grips with preparing to persuade by building trust and rapport.
• Understand what other people want.
• Be able to set clear objectives when seeking to persuade.
• Be able to apply the appropriate persuasive communication skills style, depending on the situation.
• Discover how to overcome resistance and deal with difficult counterparties.
• Be ok with not winning them all!