Improving Customer Relationships

08 May
  8th May 2019
  9:30am to 4:30pm
  Shropshire Chamber of Commerce

Would you like to improve your client relationship whilst giving the best experience possible?
Over this half day course, delegates will be developing their customer service skills in order to provide the best experience for their clients within the business.

This course will review and discuss topics including:

  • Inbound/outbound telephone calling
  • Disagreeing agreeably
  • Representing your brand as best as possible
  • Effective first impressions

This event / training course could be part of your new membership level, to find out more, please call our Membership Team on 01952 208 200.