Improving Customer Relationships

13 Nov
  13th November 2018
  9:30am to 12:30pm
  Shropshire Chamber of Commerce

Would you like to improve your client relationship whilst giving the best experience possible?
Over this half day course, delegates will be developing their customer service skills in order to provide the best experience for their clients within the business.

This course will review and discuss topics including:

  • Inbound/outbound telephone calling
  • Disagreeing agreeably
  • Representing your brand as best as possible
  • Effective first impressions