Q. Would you like to improve your client relationships?
Q. Would you like your customer service team members to be more engaged?
Q. Would you like your customers to have a better experience?
Q. Do you know what your customers truly think about your organisation?
The Shropshire Chamber of Commerce has developed One Day training courses aimed specifically at helping its members develop their Customer Service teams, so they can compete in an ever changing business world.
Improving Customer Relationships
” Complaint resolution
” Managing Customer expectations
” Developing Customer loyalty
” Cross and upsell