How to keep and grow our customers and the art of finding and winning new ones (VIRTUAL)

26 Feb
  26th February 2021
  9:30am to 12:30pm
  Virtual World

This course will help people involved in the sales process to be able to plan the sale, break it down to its component parts, develop the best ways for them to gain confidence and improve their sales conversions. The style of the session is open, inclusive and is designed to help build confidence in the individual so they will try new ways of working.

Delegates will examine different approaches to building a rapport with prospective customers in different business circumstances.

There will be an opportunity to learn useful ways of ascertaining the needs of the customer and confirming that the need has been established.

They will learn how to confirm the commitment on the part of the customer for their product or service and then how to ensure the customer has all the necessary information to make an informed decision.

The agreed solution and implementation put simply is the closing of the sale and establishment of the customers agreement to buy,

Delegates will have the opportunity to try new techniques for themselves

This course is delivered by Phil Bradley from Limbic Training

This Session will be delivered virtually via Zoom