Mental Health and Wellbeing Support Resources

Shropshire Chamber are committed to their Mental Health Charter and to the Shropshire business community. By the provision of the resources below, they attempting to assist an individual who may be seeking help for themselves or a colleague or an organisation supporting their employees.   Below you will find a range of resources in the form of website links or documents that are informative and beneficial and can be crucial when someone needs support when it comes to their mental health and wellbeing.

Anytime Help and Support

• Samaritans – Help and support available 24hrs

 – Helpline: Call 116 123

 – Website:


• Alcoholics Anonymous
People come to AA through many different means…choose the path that best suits you.

 – Website:

 – Free helpline: 0800 9177 650

 – Email:


• Cruse Bereavement Care
Grief is a natural process, but we know it can be devastating. Our specialist bereavement experts have experience in all types of loss and can offer support however and whenever the death occurred.

 – Website:

 – Helpline: 0808 808 1677
Monday and Friday 9.30am – 5pm • Tuesday, Wednesday and Thursday 9.30am – 8pm • Weekends 10am – 2pm.

• Sands
Sands is the leading stillbirth and neonatal death charity in the UK. Sands exists to reduce
the number of babies dying and to ensure that
anyone affected by the death of a baby receives
the best possible care and support
for as long as they need it.

– Website:

– Helpline: 0808 164 3332

– Email:

Bereavement after loss of a pet

• Blue Cross
If you are grieving for a pet, or facing loss, the free
and confidential Pet Bereavement Support Service
(PBSS) is available.

– Website:

– Helpline: 0800 096 6606 – Everyday 8.30am – 8.30pm

– Email:

• CATS Protection League
Dealing with the death of your cat affects
everyone differently. You may be struggling to cope
with a range of difficult emotions or need advice
on making decisions.

– Website:

– Helpline: 0800 024 9494 – Monday – Friday 9am – 5pm

Childhood Abuse

NAPAC (the National Association for People Abused in Childhood) offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse or neglect.

 – Website:

 – Supportline: 0808 801 0331
Mon-Thurs 10am – 9pm and Fri 10am – 6pm

 – Email:


• Step Change
Free expert advice helps you deal with debts and get the support needed. You can get advice online or over the phone, and they will recommend a range of practical debt solutions based on your situation.

 – Website:
Live chat available

 – Helpline: 0800 138 1111
Mon-Fri 8am – 8pm and Sat 9am – 4pm

Domestic Abuse

• Women’s Aid
Women’s Aid is the national charity working to end domestic abuse against women and children.

 – Website:
Live chat available 9am-9pm

 – Freephone: 0800 783 1359 open 24hrs
 – Email:

• Shropshire Domestic Abuse Service (SDAS)

Shropshire Domestic Abuse Services provide an outreach service and refuge for women, children, young people, men and LGBTQ victims.

 – Website:

 – Helpline: 0300 303 1191

• Respect – Men’s advice line
The helpline for males victims of domestic abuse

– Website:
Webchat available – Wednesday, Thursday and Friday 10 – 11am and 3 – 4pm

– Helpline: 0808 801 0327
Monday -Friday 9am – 8pm

– Email:

• Mankind Initiative
Helping men escape domestic abuse

– Website:
Webchat available – Wednesday, Thursday and Friday 10 – 11am and 3 – 4pm

– Helpline: 01823 334244
Weekdays 10am – 4pm

• Refuge
For women and children.
Against domestic violence.

– Website:
Webchat available – Monday – Friday 3 – 10pm

– Free 24hr National Domestic Abuse Helpline: 0808 2000 247


Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today.

 – Website:
Live chat available

 – Helpline: 0300 123 6600

 – Text: 82111

Eating Disorders

• Beat Eating disorders
 – Website:

• Help for adults
The Beat Adult Helpline is open to anyone over 18. Parents, teachers or any concerned adults should call the adult helpline.
 – Helpline: 0808 801 0677
 – Email:

• Help for young people
The Beat Youthline is open to anyone under 18.
 – Youthline: 0808 801 0711
 – Email:

Helplines are open 365 days a year from 9am–8pm during the week, and 4pm–8pm on weekends and bank holidays.

Mental Health

• Rethink Mental Illness
Improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning. Our goal is to make sure everyone affected by severe mental illness has a good quality of life.

 – Website:

 – Freephone: 0808 801 0525

 – Advice and information service:
9:30am to 4pm Monday to Friday.

 – Webchat available 10am – 1pm
Click the webchat icon in the bottom right of the screen.

 – Email:
They will aim to respond within 3 working days.

• Shout

Available 24/7 to listen and support you to get to a calmer and safe place. Shout is a free, confidential, anonymous service for anyone in the UK.
It won’t appear on your phone bill.

 – Website:

 – Text: SHOUT to 85258

• Mental Health Foundation
Their vision is for a world with good mental health for
all. Our mission is to help people understand, protect
and sustain their mental health.
Prevention is at the heart of what we do, because the best way to deal with a crisis is to prevent it from happening in the first place.

– Website:

• Every Mind Matters
Expert advice and practical tips to help you look after
your mental health and wellbeing.

 – Website:


• National Paranoia Network
The organisation aims to raise awareness of how
disabling paranoia can be and to breakdown
social taboos.

– Website:

– Helpline: 0114 2718 210


• National Self Harm Network
Support individuals who self harm to reduce
emotional distress and improve their quality of life.
Support and provide information for family and carers of individuals who self harm. Raise awareness of the
needs of people who self harm, dispel myths
and combat discrimination.

– Website Forum:


• Campaign Against Living Miserably
The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

– Website:

– Helpline: 0800 58 58 58
5pm – midnight 365 days a year

PAPYRUS is the national charity dedicated
to the prevention of young suicide.

– Website:

– Hopeline: 0800 068 41 41
5pm – midnight 365 days a year

– Email:

General Advice

• Citizen’s Advice
Benefits | Work | Debt and Money | Consumer
Housing | Family | Law

At Citizens Advice we believe no one should have to face problems without good quality, independent advice.
That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

 – Call Telford: 01952 567193 or 567173
10am – 4.30pm, Mon-Fri

 – Call Shrewsbury: 0808 278 7894
10am – 4pm, Mon-Fri