Simon’s work background involved 22 years in the RAF as an Electronics Technician, a substantial proportion of that time he was also the workplace first aider and had to put his skills into practice on several occasions.
Heys First Aid was formed 12 years ago with the aim of providing good quality first aid training to all who needed it, the training is delivered by those who have done the things they teach and have an ability to teach it well. In his spare time he works as the Health and Safety adviser for Tern Valley Scouts and is the director with Health and Safety responsibility for his local church.
Sue Grewcock is our Training and Consultancy Manager and coordinates training and consultancy activities. Having spent 30 years in various businesses in the IT arena working as a senior manager / director she decided to use her international knowledge and business skills and switch careers. She spent 6 months in 2017 shadowing Sue Wright’s training and Sue now delivers her own International Trade training and consultancy with great customer feedback.
Further to this, in 2019, Sue achieved the Level 3 Certificate in International Trade, and an Award for receiving the highest mark in the International Transport and Documentation Module. She has now completed the Level 4 Diploma in International Trade receiving a distinction and highest mark award. She has also completed Level 4 of the UK Customs Academy gaining a Certificate in Advanced Customs Compliance.
Sue Wright began her international career over 30 years ago as a junior Shipping Clerk for an Engineering and Manufacturing Company. Inspired by her work she quickly progressed and saw this as a career path going on to study to post Graduate level with The Institute of Export. She moved on after several years to take up a Shipping Managers role for an engineering company. The work involved project managing contracts of supply and delivery across the world and working with Letters of Credit for payment. There were multiple parties involved in the cross-trade movements with Customs and HMRC compliancy being paramount. Some of this work involved Special Import Procedures, Import Licences and Controls of various items.
In 2010, with this vast amount of knowledge, Sue started Exporter Services. Initially as a trainer, she delivered courses in various areas of International Trade. Training expanded as planned and in phase two of the growth plan, the business developed into a support service for those SME’s who required technical support and assistance in the how and why of International Trade movement of goods.
Shane Stark has over 30 years’ experience of managing businesses in a wide variety of sectors and has helped organisations of all sizes achieve their ambitions.
Graduating from Indiana University with a degree in Finance and Economics, Shane started his career in the US, working for a family-owned business before moving on to help the European expansion of one of the largest companies in the world. The ability to develop strategy, people, and products has underpinned Shane’s success throughout his career.
As a management consultant, Shane enjoys working with ambitious business owners looking to grow their business, improve performance and love what they do.
My role is to develop people so that they can attract, retain, and grow their customers and their people.
Practical development that sticks is key and for me is my focus for all sessions.
Giving people the language and skills to use out in the business world in a simple and clear way is my objective.
I have spent over 25 years in Sales and Leadership roles making plenty of mistakes and having some successes and therefore understanding what works and what doesn’t work.
I love what I do now and helping others achieve their goals never feels like work.
Excellent strategy consultants, outstanding facilitators, and intelligent negotiators with extensive international operational experience, which has been linked to global marketing capabilities and technical awareness. John Alan Davis is founder and managing director of Scott Davis Management, a company which has provided executive management development programmes for more than twenty years.
From a competitive fast-moving strategy focused background, he naturally turned to people development, first with ‘strategy and marketing in business management’ for Management Centre Europe in Brussels, then ‘competitive strategy’ and ‘strategies for change’ for the Institute of Bankers in Pakistan.
With a passion for helping managers in the the greater Middle East he brought a new dynamic focus to ‘strategic business planning’ for George Washington University and Informa, adapting strategy to location and to business model with an innovative approach and cutting-edge case studies.
His personal expertise in designing and delivering strategy, leadership and management development programmes and seminars for CEO’s, senior & executive vice presidents, senior and middle management, analysts, engineers, and specialists with Informa has achieved a strong reputation and produced more than three hundred courses.
John’s strong proactive interpersonal managerial style, which he blends with a great deal of experience, continues to produce lively discussions and positive outcomes on his executive training courses. With a network of associates this all produces a competent collaborative group with a strong focus, enthusiasm, and a real sense of urgency.
His particular proactive, creative and intuitive hands-on practical approach is tailor made to deliver company and team strategy development and planning.
Heather delivers specialist training across a wide range of subjects and for all industry sectors.
She tailors her training to ensure all delegates what they need from each session, working with the specific requirements of your business. These session provide practical and hands on solutions delivered in an engaging and fun enviroment.
Thea’s experience spans almost 30 years in the retail and consumer goods industry. She has held senior commercial leadership roles up to MD level, with responsibility for turnover in excess of £450M and teams of over 120, working for large corporations including Mars, Marks & Spencer, Waterstone’s and Essity.
Fascinated and motivated by facilitating positive change, and unlocking potential in individuals and teams, she started her own business in 2018 as an executive coach, mentor, speaker and facilitator.
Thea is qualified to master’s level, as an Executive and Senior Level Coach & Mentor, with the Institute of Leadership and Management, and works with a range of individuals and teams across large corporations, charities, SMEs and solopreneurs. Her corporate clients include organisations such as The Premier League, PepsiCo, Mars incorporated, and GSK.
In addition to her Coaching & Mentoring work, Thea is a distinction-advanced level facilitator and has written and delivered leadership masterclasses and personal development workshops for clients. She is also an accomplished speaker and has been engaged to speak at conferences, covering topics such as leadership, wellbeing for leaders, creating a culture of belonging and Diversity & Inclusion & is a TEDx contributor.
Clients describe Thea as “warm, understanding, highly knowledgeable and professional”, “Inspirational, non-judgemental, energising, fun, incredibly knowledgeable and astute” and say that “Since training with Thea, those around me have noticed the positive change that has occurred, and I can feel my confidence in dealing with situations and problems growing.”
Charlotte Greenman specialises in helping you join up your Marketing, Sales and Social Media to Create Clients for Life through CPD Certified Training, Consultancy and Strategy Sessions.
This includes generating leads with your ideal clients and showing you how to connect and sell to them without being salesy so that you create a steady stream of clients for life who don’t buy on price and willingly give referrals.
That’s everything from finding and reaching your target market, packaging your products and services to make them irresistible and getting your message clear right through to using your social media profiles and website to generate free leads and closing sales more effectively.
In addition, Charlotte can also show you and your team how to boost their sales figures and beat their targets by enhancing their telemarketing knowledge, improving their cold calling skills, developing their ability to get past gatekeepers and enabling them to make more qualified appointments with fewer calls.
Together with her Business Management Honours Degree, she has over 27 years of experience and hindsight in sales, marketing and lead generation and she’s a CPD (Continuing Professional Development) certified Trainer, Presenter and Speaker who is happy to share all her knowledge with you.
Martin is Director and owner of TandemComms Ltd, specialising in communications, public relations, social media and media relations, with clients in the public and private sector, across the UK.
He supports organisations in strategic communications planning and delivery, from challenging public consultation for public sector bodies undergoing significant change, to wide promotion programmes such as covid vaccination campaigns or social media business profile. He is also an expert advisor in crisis communications planning and action.
He has a national reputation for running outstanding courses in media training, presentation skills, creating impact, effective storytelling and crisis communications; supporting at all levels - Board to Floor.
His focus is about helping people and organisations tell their unique story, across multiple channels.
Helen runs Newport-based web agency Ascendancy, and has over 20 years' hands-on experience of creating and marketing successful websites.
She has a keen interest in training and development, and is a visiting lecturer at Birkbeck College, London, as well as a regular public speaker on a range of web and e-commerce related subjects. She specialises in making complicated topics easy to understand, and offering pragmatic online solutions to real-world business problems.
Co-director of J&PR Ltd, Kirsty Smallman boasts a 10 year career in journalism covering some of the UK’s most high profile cases and now leads the commercial growth of J&PR.
Kirsty focuses on directing strategic PR and social media campaigns for larger clients and also works in-house with marketing teams on both internal and external communications.
J&PR has hosted courses across the county for 8 years giving the top tips of the PR and social media world to small business owners and marketing teams in order for them to continue the job in-house.
Sophie Coombs works as a Digital Account Manager at Telford-based J&PR and specialises in Instagram growth and management. With experience in a range of industries, from global businesses to local independents, Sophie has a wealth of knowledge under her belt. Join her as she discusses all things Instagram and how to grow your presence on the platform.