Hayley Norgrove

Associate Director

Dulson Training Ltd

Hayley Norgrove is an experienced business leader with a strong track record in organisational development, people management, and strategic workforce planning. She has built her career supporting Dulson Training Ltd to grow, innovate, and develop skilled, resilient teams.

Hayley is the Operations Director at Dulson Training Ltd, one of the UK's leading providers of driver and transport training. Within the organisation, she has been instrumental in shaping strategic direction, strengthening operational processes, and developing high-quality training programmes that support both individuals and employers across the logistics sector. Her work at Dulson Training has positioned her as a respected voice within the transport, skills, and workforce development community.

With extensive experience in training delivery, contract management, HR leadership, and operational management, Hayley brings a deep understanding of the challenges and opportunities facing employers in the region. Her background includes leading high-performing teams, designing industry-aligned training solutions, and guiding the business through legislation, compliance, and skills development initiatives.

As Associate Director of Shropshire Chamber of Commerce, Hayley is committed to strengthening relationships with members, driving initiatives that support business growth, and championing skills development across the county. She is passionate about supporting SMEs, creating pathways for local talent, and contributing to the long-term economic success of the region.

Hayley is well-regarded for her collaborative leadership style, her ability to deliver impactful business support, and her dedication to the ongoing prosperity of the Shropshire business community.

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