Outlook Level 1 Secrets 17th February 2026

This course is intended for people who need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organising your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

Getting Started with Outlook 2019

• Navigate Outlook
• Work with Messages
• Simple Shortcuts
• Access Outlook Help

Formatting Messages

• Add Message Recipients
• Check Spelling and Grammar
• Format Message Content

Working with Attachments and Illustrations

• Attach Files and Items
• Add Illustrations to Messages
• Manage Automatic Message Content

Customising Message Options

• Customise Reading Options
• Track Messages
• Recall and Resend Messages

Organising Messages

• Mark Messages
• Organise Messages Using Folders

Managing Your Contacts

• Create and Edit Contacts
• View and Print Contacts

Working with the Calendar

• View the Calendar
• Create Appointments
• Schedule Meetings
• Print the Calendar

Working with Tasks and Notes

• Create Tasks
• Create Notes

Appendix B: Microsoft Outlook Common Keyboard Shortcuts

Venue: Online via Teams with recording available