ITA Testimonials

Merlin Unwin Books – Karen McCall Managing Director

“We have worked with Shernel for many years on improving our exports and opening up new overseas markets. She’s been enormously helpful and encouraging, she’s on top of her game and it’s great to feel that someone we know from the DIT is always there for us to take that bigger step when we need it. As a result we have been able to export and find new partners in Europe, USA, Africa, Australia and New Zealand, and it really feels as if Shernel has been part of all that.”


SP Services

“SP Services have been member of the Shropshire Chamber of Commerce for many years. During this time we have been able to access help and guidance from Shropshire’s Department for International Trade Team and their network of specialist advisors.

“With the help of our dedicated ITA (Gail Jennings) we have been able to develop our products and services, protect them for International markets and grow our online presence globally. Our ITA keeps us up to date with things like, what grants are available, market information, details of free live webinar training, letting us know about real time business opportunities.

“During the ever changing Covid 19 situation Gail has kept us up to date with changes in legislation, kept in touch helping when needed and linking us with other companies, organisations and linking us with medical contacts.

“Having a free impartial service one call away with access to dedicated staff who have global reach in market is enormously beneficial, so much so that I am now proud to be an Export Champion for DIT helping other companies to understand how DIT and its services are available to businesses to help them avoid pitfalls and learn about the opportunities for great British companies to grow and win business overseas.”


Mark Bacon – Managing Director of Equipment Africa.

“We have only been a member for a short period of time but I have found the team at the Shropshire chamber to be passionate, supportive and innovative.

“During CV19 we have had tremendous support from both our ITA and the chamber, assisting us in grants and also keep us updated as to what is going on and how it will affect us.”


Richard Hilton – Managing Director Fabweld Steel Products Ltd

“Shernel has been our export trade adviser for over 5 years and during that time the assistance and support she has provided has been invaluable. Her knowledge of markets is excellent and if she doesn’t know it she certainly knows someone who does. I would highly recommend Shernel to any UK company looking to export or grow their exports.”


Jacqueline Champion – Champion & Reeves Ltd

“We count ourselves very fortunate to have the help and advise of our local ITA Gail Jennings.

“Gail’s key skill is here understanding of business in the real world.

“Gail is a fantastic networker and creates connections that allow us to ask for help and give help to other local businesses.

“Gail always does what she says she is going to and has provided enormous support alerting us to and opening up opportunities overseas and in the UK.”