In the changing dynamics of todays’ workplaces and the evolution of AI, one thing remains constant: love them or hate them, people are here to stay.

Social anthropologist Lucy Edgar, founder of Human Everything, focuses on the social and cultural aspects of workplaces. She sees workplaces as intricate social ecosystems, where relationships, values, and communication play a huge role. Today, more than ever, professional and personal values are closely intertwined. The move from transactional to relational people dynamics is a powerful force shaping the future of work. No longer is it just "do your job and get paid," but instead, "how can we help you thrive?"

From an anthropological perspective, this shift is about creating a culture of belonging. Companies that will thrive in the future are those that adapt to different cultural norms and view varied perspectives as strengths, not challenges. While some industries still hold onto outdated management structures, focused solely on getting the job done, the world is moving toward something more nuanced and people-focused.

Lucy explained: “As the nature of work changes, so too must our approach. Human connection is becoming more important, and workplaces are taking on some of the roles and responsibilities of social clubs, churches or even families! With automation on the rise, human skills like creativity, emotional intelligence, and adaptability will be the real differentiators. Successful organisations will foster collaboration, prioritise well-being, and lead with empathy.

Rigid hierarchies are quickly falling out of favour, replaced by more fluid, team-based structures. The companies that focus on distributed leadership, where great leaders emerge throughout an organisation rather than at the top, will be the ones who succeed.”

And, she adds, one of the strongest drivers of this shift is the rise of values-driven organisations. Employees and customers alike are looking for companies that stand for something more than just profit. Social responsibility, environmental sustainability, and ethical governance are now key factors in choosing which businesses to support or work for.

“Ultimately, it’s people who make or break a company. The more you understand your people—their thoughts, communication styles, and ways of working—while building on a foundation of trust, empathy, and cultural awareness, the better positioned you’ll be for the workplace of tomorrow. The future of work may hold many unknowns, but it’s clear that human potential and your people, will lead the charge.”

If you want a more human centred approach to working with your people, get in touch with Lucy on This email address is being protected from spambots. You need JavaScript enabled to view it.