• Retaining and Growing Customer Relationships 13th May 2025

    Training forbusiness success

Event Date: 13th May 2025
Event Time: 9:30am to 12:30pm
Event Location: ShropshireChamberofCommerce
TrevithickHouse, StaffordPark4, test2, Telford, Shropshire, TF33BA
Ticket Prices: Members: £115.00 / Non Members: £200.00 (Ticket Prices Ex VAT)
Did you know you can get the first place on this event free if you are an All Inclusive member?
This workshop will cover; Objective: Move our customers to the top of the Loyalty Ladder to create Partners.

This sales workshop will cover:

• Objective: Move our customers to the top of the Loyalty Ladder to create Partners.

• Key Topics:
o Create a Partnership Plan.
o Profiling Customers within the DISC Social Styles framework to understand our communication style and sales impact.
• Activities:
o Group exercise:
 Develop a Partnership Plan
o Use the DISC profile to create questions to develop relationships

This session will be delivered by Phil Braley of Limbic Training.